Refund Policy

At Forge Core, customer satisfaction is our top priority.
If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may request a return within 30 days of receiving your item.
To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
Please contact our support team before sending the item back — we’ll provide detailed return instructions.

Refunds

Once your return is received and inspected, we will notify you by email.
If your return is approved, your refund will be processed automatically to your original payment method within 5–10 business days.

Damaged or Defective Items

If you receive a damaged or faulty item, please contact us immediately at our Contact Us page with photos of the issue. We will arrange a replacement or full refund as quickly as possible.

Non-Returnable Items

Certain items cannot be returned, such as used products, items without original packaging, or products damaged due to improper use.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (wrong or defective item).

If you have any questions about your order or our refund process, please reach out to our support team — we’re here to make sure your experience with Forge Core is fair and worry-free.